Security From Negative Social Media Comments
Everyone of us like to write our heart out to our online friends and like to share feelings, opinions pertaining to some topic in discussion. But generally, not all people manage to have a flak-free post. The posts are inked with negative comments and are quite demoralizing to the person who floated that stuff in the first place. So how should one react to it and be the perfect as far as a company is concerned?
The first thing that people must realize is that Internet is a public space and as per Spirit of Jobs, they must be ready to face good and bad at the hands of public. Hence, a calm and diplomatic attitude is a must in today’s corporate world. If somewhere you vent out your feelings, then the empty vessels available abundantly on the internet are going to judge you on your behaviour. Many Bollywood actresses are trolled but they choose not to respond to them as it doesn’t fetch them any money – a report as per Hindustan Times.
Secondly, after you have received flak for your content/product/service, one has to politely ask for forgiveness and convince the user that you are going to address to their issue very soon. Do not react impolitely as your reaction reaches the other end in a split second and your rude reaction is what is exposed to the general mass.
You might be wondering that the best thing would be to ignore them all completely and delete as soon as such things arise on your post. No, the evidence remains unerased in Google’s record. Also, removal of all negative comments and having only good comments –
- Shows your company is 100% perfect which cannot be true as everything in this world is not fully perfect.
- May induce a more powerful damage to your company’s image such as vandalization of company property, personal revenge, mob violence etc.
There are various digital marketing companies available in the industry that teach you how to keep your cool in such situations. Shamoor is one of them which has perfected this art and has delivered to the expectations of audience without violating or hurting anyone’s sentiments. The digital marketing company headquartered in North Delhi’s Pitampura area had faced a lot of criticism and struggle in the beginning that every startup has to face. But they have worked in silence and their success echoes loudly today in the internet. They have a good team to handle all the problems of their clients and deliver to their promises in a short span of time. Hence, people must always take help and learn from experts such as these in such situations for they are equipped with a powerful tool called “Experience” and their knowledge about it enhances as they face challenges on a daily basis.
Source: Sourish Das